Privacy Policy

Privacy Policy

Privacy Policy

Information We Collect

When you contact us for furnace repair, we collect the information you give us directly. This includes your name, phone number, email address, and service address. We also collect details about your furnace or heating system so we can help you faster.

Like most websites, we automatically collect certain technical information when you visit. This includes your IP address, browser type, device type, and pages you view on our site. We use this data to improve our website and make it easier for you to find what you need.

How We Use Information

We use your contact information to schedule service calls, send appointment reminders, and follow up on work we performed. If you call us at 970 489 0849, we use your phone number to reach you about your furnace repair.

We also use your information to improve our services, respond to your questions, and send you occasional updates about seasonal maintenance or special offers. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our site. Cookies help us load pages faster and show you relevant content.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still call us at 970 489 0849 for service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to collect anonymous data about website traffic and usage patterns. These tools help us see which pages are most helpful and where we can improve.

We may also use third-party scheduling or review platforms to manage appointments and gather feedback. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share your data only with trusted service providers who help us run our business, such as payment processors or scheduling software, and only as needed to serve you.

We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we will take steps to protect your privacy.

Data Retention

We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we securely delete or anonymize it.

If you want us to delete your information, contact us using the details below and we will honor your request as allowed by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.

No method of transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns, please call us at 970 489 0849.

User Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing, and request a copy of your data in a portable format.

To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the new policy on this page and update the effective date.

We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.

Call now